fada88 Privacy Policy

Last updated: June 2026

1. Introduction

1.1 This Privacy Policy ("Policy") describes how fada88 ("fada88," "we," "us," or "our") collects, uses, discloses, and protects personal information provided by users of the fada88 platform accessible at fada88.net ("Platform").

1.2 fada88 is committed to protecting the privacy of its players and complying with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as well as applicable data protection requirements relevant to online gaming operators.

1.3 By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not consent, you must not register an account or use the Platform.

1.4 This Policy should be read together with fada88's Terms & Conditions, available at /terms-conditions.

2. Data Controller

2.1 For the purposes of the Philippine Data Privacy Act, fada88 acts as the personal information controller in respect of the personal data it collects directly from players through the Platform.

2.2 Where fada88 engages third-party service providers to process player data on its behalf (e.g., payment processors, identity verification providers), those providers act as personal information processors under documented data processing agreements that bind them to comply with applicable data protection standards.

3. Data We Collect

3.1 Registration Data. When you create a fada88 account, we collect your full legal name, date of birth, residential address, email address, Philippine mobile number, and, where required for verification, a copy of a government-issued identification document (e.g., Philippine passport, UMID, SSS ID, driver's licence).

3.2 Payment Data. We collect information necessary to process deposits and withdrawals, including your GCash number, Maya account details, bank account number, or other payment identifier associated with your registered withdrawal method. Full card numbers, where applicable, are processed by our payment providers and are not stored on fada88's systems.

3.3 Gaming Activity Data. We maintain records of your gaming sessions, wagers, game outcomes, deposit and withdrawal history, and bonus transactions on the Platform. This data is integral to our service provision, dispute resolution, and responsible gaming monitoring obligations.

3.4 Communications Data. If you contact fada88 support via live chat, email, or any other channel, we retain records of that correspondence for quality assurance and dispute resolution purposes.

3.5 Technical Data. We automatically collect certain technical information when you access the Platform, including IP address, browser type and version, device type, operating system, referring URL, and session timestamps. This data is used for security monitoring, fraud prevention, and aggregate analytics.

3.6 Cookies. Refer to Section 7 for detail on our use of cookies and similar technologies.

4. How We Use Your Data

4.1 fada88 uses the personal data it collects for the following purposes:

• Account management: creating, maintaining, and administering your fada88 account;
• Service delivery: processing deposits, withdrawals, wagers, and game results;
• Identity & age verification: confirming that you meet the 21+ age requirement and that your identity matches your registered details;
• Fraud prevention and security: detecting and preventing unauthorized access, multiple account creation, bonus abuse, and money laundering;
• Legal and regulatory compliance: meeting obligations under Philippine gaming, anti-money laundering, and data protection regulations;
• Customer support: responding to your enquiries and resolving disputes;
• Responsible gaming: monitoring gaming patterns to identify signs of problem gambling and enforcing self-exclusion elections;
• Platform improvements: analysing aggregate, anonymized usage data to improve our games, features, and user experience;
• Marketing communications: sending you promotional offers and platform updates where you have provided consent, and subject to your right to opt out at any time.

5. Legal Basis for Processing

5.1 fada88 processes your personal data on the following legal bases under the Philippine Data Privacy Act:

• Contractual necessity: processing required to perform the contract between you and fada88 (i.e., providing the gaming service you have registered for);
• Legal obligation: processing necessary to comply with applicable laws and regulations, including AML and PAGCOR requirements;
• Legitimate interests: processing for fraud prevention, platform security, and aggregate analytics that does not override your data protection rights;
• Consent: processing for direct marketing purposes, where you have provided explicit consent and may withdraw it at any time.

6. Sharing Your Data

6.1 fada88 does not sell, rent, or trade your personal data with third parties for their own marketing purposes.

6.2 We may share your personal data with third parties in the following circumstances:

• Payment processors: GCash (Mynt), Maya (PayMaya Philippines), BPI, BDO, Metrobank, UnionBank, and other payment providers receive the minimum data required to process your transactions;
• Identity verification providers: third-party KYC service providers may receive copies of your identification documents to conduct verification on our behalf;
• Game providers: licensed game studios (e.g., JILI, PG Soft, Pragmatic Play, Evolution) receive a session token and your account identifier to authenticate your game session; they do not receive your full personal profile;
• Regulatory authorities: we disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement where required by law;
• Professional advisors: our legal, audit, and compliance advisors may access player data on a strictly need-to-know basis under confidentiality obligations.

6.3 All third parties with whom fada88 shares personal data are required to maintain appropriate security standards and to use the data only for the specified purpose.

7. Cookies & Tracking Technologies

7.1 fada88 uses the following categories of cookies on the Platform:

• Essential cookies: required for the Platform to function, including session authentication, CSRF protection, and load balancing. These cannot be disabled without impairing Platform functionality.
• Analytics cookies: we use first-party analytics tools to understand aggregate user behaviour on the Platform (e.g., which game categories are most visited, average session duration). This data is anonymized and not linked to individual player profiles.
• Preference cookies: cookies that remember your language and display preferences to improve your experience on return visits.

7.2 fada88 does not use third-party advertising or cross-site tracking cookies. We do not participate in ad retargeting networks.

7.3 You may disable non-essential cookies through your browser settings. Disabling essential cookies will prevent you from logging in to your fada88 account.

8. Data Retention

8.1 fada88 retains your personal data for as long as your account is active and for such additional periods as required by law. Key retention periods are as follows:

• Account and identity data: retained for the lifetime of your account and for a minimum of five (5) years following account closure, as required by Philippine AML regulations;
• Transaction records: retained for a minimum of five (5) years from the date of the transaction;
• Support communications: retained for three (3) years from the date of the communication;
• Technical/log data: retained for up to twelve (12) months for security monitoring purposes, after which it is deleted or anonymized.

8.2 Upon the expiry of the applicable retention period, fada88 will securely delete or anonymize your personal data in a manner that prevents reconstruction.

9. Data Security

9.1 fada88 implements technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, or alteration. These measures include:

• HTTPS/TLS encryption for all data transmitted between your device and the Platform;
• Encryption at rest for sensitive data fields including passwords (stored as hashed values) and payment identifiers;
• Role-based access controls limiting staff access to personal data to only what is required for their function;
• Regular security assessments and vulnerability testing;
• Multi-factor authentication for internal systems handling personal data.

9.2 In the event of a personal data breach affecting your information, fada88 will notify you and the National Privacy Commission as required under the Philippine Data Privacy Act within the prescribed timeframe.

10. Your Rights

10.1 Under the Philippine Data Privacy Act, you have the following rights with respect to your personal data held by fada88:

• Right to be informed: the right to know what personal data fada88 holds about you and how it is processed;
• Right of access: the right to obtain a copy of your personal data held by fada88;
• Right to rectification: the right to have inaccurate personal data corrected;
• Right to erasure: the right to request deletion of your personal data, subject to fada88's legal retention obligations;
• Right to object: the right to object to processing of your personal data based on legitimate interests, including direct marketing;
• Right to data portability: the right to receive your personal data in a structured, machine-readable format;
• Right to damages: the right to claim compensation for damages sustained due to inaccurate, incomplete, outdated, or unlawfully processed personal data.

10.2 To exercise any of the above rights, please contact fada88 support via live chat or by email at [email protected]. fada88 will respond to verified requests within thirty (30) days. We may request identity verification before processing a rights request to protect against unauthorized disclosure.

11. Children and Minors

11.1 The fada88 Platform is strictly for individuals aged 21 years and over. fada88 does not knowingly collect personal data from persons under the age of 21. If we become aware that an account has been registered by a person under 21, the account will be immediately suspended, the registration data deleted, and any associated transactions voided.

11.2 If you believe that a minor has registered an account on fada88 using false age information, please contact us immediately via live chat so that we can investigate and take appropriate action.

12. Cross-Border Data Transfers

12.1 Certain of our third-party service providers — including game providers and technology infrastructure partners — may be located outside the Philippines. Where personal data is transferred to entities outside the Philippines, fada88 ensures that such transfers are subject to appropriate safeguards, including contractual data protection clauses consistent with National Privacy Commission guidance, to provide a level of protection equivalent to that provided under Philippine law.

13. Policy Amendments

13.1 fada88 reserves the right to update this Privacy Policy at any time. Material changes will be communicated to registered players via email or on-platform notification at least seven (7) days before the revised Policy takes effect. Your continued use of the Platform following the effective date constitutes your acceptance of the revised Policy.

13.2 The current version of this Policy, with its effective date, is always accessible at fada88.net/privacy-policy.

14. Contact & Complaints

14.1 For questions about this Privacy Policy or to exercise your data subject rights, please contact the fada88 Data Privacy team via:

• Live chat (available 24/7 on the Platform)
• Email: [email protected]

14.2 If you believe fada88 has not adequately addressed your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information about the NPC complaint process is available on the NPC's official website.